Work with Us

Cat & Café Assistant, White City & Marylebone

Do you have a burning passion for cats and customer-service?

Do you have a positive mindset, customer focus and love being on the floor to make sure everyone (guests, staff & cats) have a wonderful experience?

We are currently looking for Cat & Café Assistants for our new flagship Cat Cafe, Java Whiskers, at Westfield London, White City.

About Us

Java Whiskers is a Swedish founded Cat Café (the first of its kind in London).

Our mission is to rehome rescue cats, whilst delivering a unique experience for our feline-loving guests. We wish to be a relaxing haven supporting the well-being of both cats and humans, and we want all customers to leave wanting more cat cuddles and delicious Fika! (that’s Swedish and means the enjoyment of having a coffee and a treat).

About You

Do you love creating a positive atmosphere in the workplace, bringing energy and joy to your surroundings? Are you motivated by giving back to society, and want to do good by finding new forever homes for furry friends? Do you thrive in a high pace environment and are a people person who enjoy being of service to ensure everyone is having a wonderful time? You are someone who would always put in extra effort for the guests at the café. Do you love offering an experience that supports the well-being of guests, and want to make sure sure that every customer leaves with a smile on their face, a wonderful experience in their back pocket and a wish to come back soon?

Job Description

We are looking for a positive hard-worker and brilliant communicator, who is service-minded at heart, and would love to be part of our journey to finding forever homes for rescue cats whilst enhancing our guests’ well-being within a successful growing start-up company? To us, it’s very important that you understand the nature of hospitality and are brilliant at handling stressful situations, in a calm manner.

We are looking for someone who can take responsibility and initiative, is an ambitious doer and always will ensure that the café is looking great before opening and throughout the day.

Your main responsibilities would be:

• Managing day-to-day operations of the cafe.
• Delivery of exceptional customer service, going above and beyond for guests.
• Preparation and selling of coffee and food.
• Cash management (only debit-/credit cards)
• Washing up the dishes and other various tasks according to the nature of the café
• Looking after the cats with all the various tasks that come with animal care.

Qualifications

• Previous experience in hospitality is a plus, but not a requirement.
• Previous barista training and experience working with animals is a plus, but not a requirement.

Send us your CV and Cover Letter telling about yourself, why you want the position and wish to work with us + what value you believe you can add to our company.

We look forward to hearing from you!

Position: Cat & Café Assistant
Branch: White City and/or Marylebone
Start date: ASAP or to be agreed upon
Full-time, part-time or extra hours employment
Shifts during weekends will be required